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Ordering Information


Shipping Costs & Times:


  • Shipping is free for books within the UK. Prices for other items and International orders vary and are added automatically at checkout.

  • Everything is dispatched in 2-5 working days with the exception of P&C book subscriptions which are shipped on the 13th of every month.

  • Whist we are usually able to get your order to you within 5 working days (10 working days, internationally), please allow 28 working days for delivery from date of dispatch to allow for the unpredictabilites of the postal service.

  • If you have not received your order after this time please contact us.

  • All items are dispatched from the UK. We send all inland parcels via Royal Mail. Overseas parcels are sent via regular airmail.

  • Parcels will not be registered or insured unless you ask us to do so and pay the appropriate fees. This means they will not have a tracking number. Please state in the "message to seller" at checkout if you would like insurance or a tracking number and we will contact you to arrange the extra payment.


International Shipping:


  • We accept international orders as standard to the following: The European Union, Norway, Switzerland, USA, Canada, Australia, New Zealand and Japan. Cost varies and is added automatically at checkout. Please note that our Lucky Dip books are only available within the UK and you will not be able to check out with one of these in your cart if you are not located within the UK.

Payment Methods:


  • We accept most major credit cards and debit cards via Paypal as well as all other forms of Paypal payment.

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  • It is possible to pay with your credit/debit card through Paypal without setting up an account. Just follow the instructions during checkout.

Returns Policy:


  • Due to the nature of the goods we sell and their often made to order status, we do not accept returns or exchanges unless we have grossly misrepresented the item(s) in question.

  • If you require a return or exchange, you must contact us immediately upon receipt to arrange it. Unsolisited returns cannot be accepted.

  • Any damaged or missing items must be reported immediately upon receipt.

  • If an item is damaged in transit please contact us immediately to resolve the problem.

  • In the event of a return or exchange we regret that we will be unable to refund the cost of postage.

Terms and Conditions:


  • Please allow 28 days for delivery from the date your payment has been received.

  • Your parcel will not have a tracking number unless you ask us to obtain one when you place your order and pay the appropriate fee.

  • Any damaged or missing items must be reported immediately upon receipt.

  • We do not accept returns or exchanges unless we have grossly misrepresented the item(s) in question. Returns and exchanges must be arranged immediately upon receipt. In the event of a return/exchange we regret that we will be unable to refund the cost of postage. Proof of postage should be obtained in case of loss when you return your item/s.

  • By ordering you agree to all the above terms. Please read them carefully.